Análisis de la capacidad productiva y determinación de estándares de producción en los centros de trabajo de Muebles Suecia.
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Date
2025
Authors
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Journal ISSN
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Publisher
Universidad de Concepción
Abstract
Muebles Suecia es una empresa chilena con más de 18 años de experiencia en la fabricación de muebles a medida, especializada en atender tanto proyectos de obra como clientes particulares. Su trayectoria, marcada por un crecimiento sostenido desde sus inicios en 2006, ha impulsado la consolidación de relaciones estratégicas con importantes constructoras e inmobiliarias, posicionándola como un actor relevante en el mercado regional. Este crecimiento ha venido acompañado de desafíos operativos, especialmente en la coordinación entre la producción y el despacho hacia obras, ya que, los atrasos en la entrega no solo afectan el cumplimiento de los plazos establecidos, sino que también pueden deteriorar la relación con los clientes y comprometer la competitividad de la empresa.
En este contexto, el proyecto busca reducir dichos atrasos, mediante el análisis de la capacidad productiva de la fábrica, con el objetivo de estimar fechas de entrega y alinear las fechas entregadas mediante una estandarización de procesos utilizando un Tablero de Coordinación de Power BI. El objetivo se identificó a partir del análisis de las problemáticas presentes en la fábrica, las cuales impactaban directamente en las obras en proceso. La mayoría de estas dificultades surgían por falta de coordinación y acceso limitado a la información.
Para abordar esta situación, se realizó una estimación de fechas de entrega y se definieron indicadores clave de desempeño (KPI). Permitiendo evitar entregar fechas anticipadas a los clientes y facilitando la implementación de medidas preventivas en la producción. Para respaldar estos cálculos, se llevó a cabo un análisis de capacidad productiva. Sin embargo, la simple determinación de entregas y el seguimiento de KPI no garantizan una integración efectiva del proyecto en la empresa ni su usabilidad para el personal en terreno. Por esta razón, se desarrolló un tablero en Power BI, que permite realizar consultas desde cualquier dispositivo.
Dado el carácter dinámico de la industria, se requiere una planificación eficiente y una constante capacidad de adaptación frente a cambios en las condiciones de obra. Factores como el progreso irregular de los proyectos y las demandas específicas de cada cliente añaden complejidad a la gestión operativa. En este contexto, contar con información que facilite monitorear los tiempos de producción y la asignación de recursos en fábrica resulta fundamental. De esta manera es posible anticiparse a adversidades, evitando respuestas tardías que afectan tanto los procesos de producción como de ejecución en terreno.
Muebles Suecia is a Chilean company with over 18 years of experience in custom furniture manufacturing, specializing in serving both construction projects and individual clients. Since its establishment in 2006, the company has experienced steady growth, fostering strategic relationships with major construction firms and real estate developers, thereby positioning itself as a significant player in the regional market. This growth has brought operational challenges, particularly in coordinating production and delivery to construction sites. Delays in deliveries not only impact the adherence to established timelines but can also strain client relationships and compromise the company's competitiveness. In this context, the project aims to mitigate such delays by analyzing the factory's production capacity to estimate delivery dates and align them through standardized processes using a Power BI Coordination Dashboard. The objective was identified through an analysis of issues within the factory that directly affected ongoing projects. Most of these challenges stemmed from a lack of coordination and limited access to information. To address this situation, delivery dates were estimated, and key performance indicators (KPIs) were defined. This approach helps prevent the provision of premature delivery dates to clients and facilitates the implementation of preventive measures in production. To support these calculations, a production capacity analysis was conducted. However, merely determining delivery schedules and monitoring KPIs does not ensure effective integration of the project within the company or its usability for field personnel. Therefore, a Power BI dashboard was developed, enabling queries from any device. Given the dynamic nature of the industry, efficient planning and a constant ability to adapt to changes in construction conditions are essential. Factors such as irregular project progress and specific client demands add complexity to operational management. In this context, having information that facilitates monitoring production times and resource allocation in the factory is crucial. This enables the anticipation of challenges, avoiding delayed responses that affect both production processes and on-site execution.
Muebles Suecia is a Chilean company with over 18 years of experience in custom furniture manufacturing, specializing in serving both construction projects and individual clients. Since its establishment in 2006, the company has experienced steady growth, fostering strategic relationships with major construction firms and real estate developers, thereby positioning itself as a significant player in the regional market. This growth has brought operational challenges, particularly in coordinating production and delivery to construction sites. Delays in deliveries not only impact the adherence to established timelines but can also strain client relationships and compromise the company's competitiveness. In this context, the project aims to mitigate such delays by analyzing the factory's production capacity to estimate delivery dates and align them through standardized processes using a Power BI Coordination Dashboard. The objective was identified through an analysis of issues within the factory that directly affected ongoing projects. Most of these challenges stemmed from a lack of coordination and limited access to information. To address this situation, delivery dates were estimated, and key performance indicators (KPIs) were defined. This approach helps prevent the provision of premature delivery dates to clients and facilitates the implementation of preventive measures in production. To support these calculations, a production capacity analysis was conducted. However, merely determining delivery schedules and monitoring KPIs does not ensure effective integration of the project within the company or its usability for field personnel. Therefore, a Power BI dashboard was developed, enabling queries from any device. Given the dynamic nature of the industry, efficient planning and a constant ability to adapt to changes in construction conditions are essential. Factors such as irregular project progress and specific client demands add complexity to operational management. In this context, having information that facilitates monitoring production times and resource allocation in the factory is crucial. This enables the anticipation of challenges, avoiding delayed responses that affect both production processes and on-site execution.
Description
Tesis presentada para optar al título de Ingeniero/a Civil Industrial.
Keywords
Industria del mueble, Medición del trabajo, Productividad industrial