Tesis Magíster
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Browsing Tesis Magíster by Author "Alvarado Álvarez, Paola Andrea"
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Item Liderazgo de servicio, desempeño adaptativo y desempeño contextual: modelo de mediación moderada de job crafting y autonomía del trabajo.(Universidad de Concepción., 2023) Alvarado Álvarez, Paola Andrea; Ramírez Vielma, RaúlThe current world of work is full of changes and uncertainty, implying new approaches that allow contributing to the existing gap in the literature regarding organizational and behavioral variables of workers. The present study aims to fill this gap by addressing the relationship between servant leadership, job crafting, adaptive and contextual performance. A non-experimental quantitative correlational longitudinal panel design was used, where two measurements were made with a time interval of one month between each measurement. It was carried out through a non-probabilistic convenience sampling considering a sample of 188 workers from different fields and over 18 years of age. The results show that job crafting is a mediator in the relationship between servant leadership with adaptive and contextual performance. Likewise, servant leadership and job autonomy are predictors of job crafting. Third, it was found that autonomy moderates the mediation carried out by job crafting when it is at low levels. The results obtained in this research allow us to expand scientific knowledge regarding the effect of servant leadership, autonomy and job crafting in their relationship with extra-role work performance, not only at the academic level but also with possible implications at the level of HR management in the applied field.